FAQs

We design and create textile products, accessories, and pieces for garment making, embroidery, printing, and personalization. Our catalog grows little by little, so there is always something new to discover.

Ask us about personalization options. Each project is confirmed according to the design, materials, and available preparation time.

  • Yes, we ship throughout Argentina through Correo Argentino, to the branch or postal unit you choose at checkout.
  • If you are in Greater Mendoza, we offer motorcycle home delivery and we confirm the address before dispatch.
  • In Greater Mendoza, orders with a shipping charge can also arrange delivery with the seller at the Microcentro of Mendoza, with no shipping charge.
  • For now, we do not ship outside Argentina, although we would love to offer it in the future.

After payment is confirmed, these are the estimated delivery times:
  • Greater Mendoza (motorcycle home delivery or Correo pickup): between 36 and 96 hours.
  • Rest of Argentina: between 3 and 7 business days, depending on the location and postal service.

When your order is dispatched, we will send you a tracking number so you can check the package status through Correo Argentino.

We accept these payment methods:
  • Credit cards (Visa, Mastercard, American Express, Diners, Naranja, Cabal, Tarjeta Shopping, Cencosud, Argencard, CMR) and debit cards (Visa, Mastercard, Maestro, Cabal); interest-free installments subject to current promotions.
  • Bank transfer.

Yes, we work with wholesale purchases. Send us a message to request access. Once the request is approved, we enable the permissions needed to enter the wholesale area.

You can contact us through:
  • WhatsApp: +54 9 2612522011
  • Our social media profiles, available in the page footer.

Refunds are returned to the same original payment account or card used for the purchase. Bank transfer refunds go back to the source account, and card payments are refunded to the same card.

Choose the branch at checkout (province, locality, and branch) and check its hours in your order confirmation. We email you when the order is on its way to the branch, with the tracking number. You have 5 business days to pick it up with your ID and tracking number. Unclaimed parcels are returned to the sender and reshipping is charged.

Specific discounts never combine: the best price always wins (offer, coupon, promotion, or bundle). The payment-method discount does stack on top of that best price.

If your cart includes at least one product with free shipping, shipping is free. Otherwise a single shipping charge applies, calculated once per order from the products' categories, regardless of the number of units or products. Wholesale (Company) orders do not pay shipping.